PRIVACY POLICY
Last updated: 10 October 2026
Distinctive Drops Ltd (“Distinctive Drops”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or engage with us in connection with an existing or potential business relationship.
1. Who We Are
Distinctive Drops Ltd is a company registered in England and Wales and is the data controller responsible for the personal information described in this Privacy Policy.
Company number: 15884907
Registered office: 167–169 Great Portland Street, London, W1W 5PF, United Kingdom
Email: info@distinctive-drops.com
For questions about this Privacy Policy or how we handle your personal information, please contact us using the email address above.
2. Information We Collect
We may collect personal information that you provide directly to us, including:
Your name;
Email address and telephone number;
Company name and job title;
Information about your business, brand or organisation;
Information submitted through our contact forms;
Correspondence and communications with us; and
Any other information you choose to provide.
We may also obtain professional contact information from publicly available business sources, company websites, professional networks, referrals and business events where relevant to our commercial activities.
When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information and information about your interactions with the website.
3. How We Use Your Information
We may use your personal information to:
Respond to enquiries and requests;
Assess potential brand, retail, distribution and commercial partnerships;
Identify and communicate relevant business opportunities;
Establish, manage and maintain professional relationships;
Facilitate introductions between relevant commercial parties, where appropriate;
Operate, maintain and improve our website;
Monitor and protect the security of our website and business;
Comply with applicable legal and regulatory obligations; and
Establish, exercise or defend legal claims where necessary.
We do not sell your personal information.
4. Our Lawful Bases for Processing
Under applicable UK data protection law, we process personal information only where we have an appropriate lawful basis.
Depending on the circumstances, these may include:
Legitimate interests: To respond to business enquiries, develop professional relationships, assess potential partnerships, communicate relevant commercial opportunities, maintain business records and protect our business, provided that these interests are not overridden by your rights and freedoms.
Contractual necessity: To take steps at your request before entering into a contract or to perform a contract with you.
Legal obligations: To comply with applicable laws, regulations and legal requirements.
Consent: Where we ask for your consent, including for certain cookies or marketing communications where required by law.
Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.
5. Business Communications and Direct Marketing
As a business-to-business organisation, we may contact professional representatives of companies, brands, retailers and other organisations regarding opportunities that may be relevant to their business activities.
Where permitted by applicable law, we may rely on our legitimate interests to conduct relevant business outreach. Where consent is required, we will obtain it before sending marketing communications.
You may object to direct marketing or request that we stop contacting you for marketing purposes at any time by emailing info@distinctive-drops.com.
We will respect such requests and may retain limited information where necessary to ensure that your preferences continue to be honoured.
6. Sharing Your Information
We may share relevant personal information with trusted service providers that support our operations, including website hosting, email, IT, analytics and professional advisory providers.
Where appropriate and lawful, we may also share relevant professional information with prospective commercial partners in connection with a potential business opportunity.
We may disclose personal information where required by law, regulation, court order or a competent authority.
Where service providers process personal information on our behalf, we take appropriate steps to ensure that suitable data protection and security arrangements are in place.
7. International Transfers
Some of our service providers or commercial activities may involve the transfer of personal information outside the United Kingdom.
Where international transfers are subject to restrictions under applicable UK data protection law, we will use an appropriate lawful transfer mechanism, such as UK adequacy regulations or approved contractual safeguards, where required.
We take reasonable steps to ensure that personal information transferred internationally receives an appropriate level of protection.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
The retention period will depend on factors such as the nature of our relationship, the purpose of processing, the relevance of the information to ongoing business activities and applicable legal, accounting or regulatory requirements.
For example, business correspondence and professional contact details may be retained while a business relationship or relevant commercial opportunity remains active, subject to periodic review.
Where personal information is no longer required, we will securely delete or appropriately anonymise it, unless continued retention is necessary for legal or legitimate business purposes.
9. Cookies and Website Analytics
Our website uses cookies and similar technologies to support its functionality, maintain security, remember preferences and, where enabled, understand website usage.
We use Squarespace as our website platform, which may process technical information and provide website analytics.
Where required by law, non-essential cookies and similar technologies will only be used with your consent.
You can accept, decline or manage non-essential cookies through the cookie controls available on our website. You may also revisit your preferences using the Cookie Preferences option.
For further information, please see our Cookie Policy.
10. Your Rights
Subject to applicable UK data protection law, you may have the right to:
Request access to personal information we hold about you;
Request correction of inaccurate or incomplete information;
Request deletion of your personal information in certain circumstances;
Request restriction of processing;
Object to processing based on legitimate interests;
Object to the use of your personal information for direct marketing;
Request the transfer of your personal information where applicable; and
Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at info@distinctive-drops.com.
You also have the right to raise a complaint with the UK Information Commissioner's Office (ICO), the UK's independent data protection regulator.
For further information, visit https://ico.org.uk/make-a-complaint/.
We encourage you to contact us first if you have any concerns about how we handle your personal information.
11. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security or content of websites operated by third parties.
We encourage you to review their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business activities, website operations or applicable legal requirements.
Any updates will be published on this page, together with the revised date of the policy.